Privacy Policy

Introduction

Euro Puppy Ltd. (hereinafter referred to as the “Data Controller”), in compliance with the applicable legislation – in particular Regulation (EU) 2016/679 of the General Data Protection Regulation (hereinafter referred to as the “Regulation”) – and in consideration of its own data protection policies, intends to inform its customers and partners with this document about data processing activities related to the website wuuff.taxi.

EuroPuppy is committed to protecting your personal data and acknowledges that it must be handled responsibly. Below is a summary of how EuroPuppy collects, uses, and protects your personal data, as well as the rights you have in connection with it.

This notice contains information solely about specific data processing activities and does not cover all activities of the Data Controller. For further information, please contact the Data Controller.

1. Data Controller

Your data is processed by Euro Puppy Ltd.
Contact details:
Registered office: 1089 Budapest, Bíró Lajos Street 64. ground floor 5.
Contact person: Sándor Fagyal
E-mail: admin@wuuff.taxi
Website: www.wuuff.taxi

2. Description of Data Processing Activities

I. Requesting information, maintaining contact, requesting a quote

Data subjects may request information or a quote from the Data Controller regarding the service.

Scope of data processed

Name of the data subject, contact details (telephone number, e-mail address).

Purpose of data processing

To maintain contact with potential customers, respond to inquiries, and provide quotes.

Legal basis for data processing

Article 6(1)(a) of the Regulation – the consent of the data subject.
The data subject acknowledges that the data provided during contact with the Data Controller will be processed by the Data Controller for the purpose of responding, and the data subject consents to this processing. The Data Controller will provide the requested information or quote to the data subject. After the communication with the data subject is concluded, the data will be deleted after 6 months (retention period).

Recipients of Data Transfers

Employees of the Data Controller in the course of performing their duties. If online communication takes place, the Data Controller engages an IT service provider as a data processor.

Duration of Data Processing

Until the withdrawal of consent, or for 6 months from the conclusion of the communication (retention period), whichever occurs first.

II. Processing of Customer Data

The Data Controller provides transportation services through its website, during which it necessarily processes the personal data of the customer and of any other party involved in the transportation. The customer’s data is processed as follows:

Scope of data processed
Customer’s name, contact details (telephone number, e-mail address), shipping information, billing information.

Purpose of data processing
To perform the transportation service and to issue invoices related to the service.

Legal basis for data processing
Article 6(1)(b) of the Regulation – performance of a contract.
Article 6(1)(c) of the Regulation – compliance with a legal obligation regarding billing data (Sections 169 of the VAT Act, Sections 167 and 169 of the Accounting Act).

Recipients of Data Transfers
Employees of the Data Controller in the course of performing their duties. If online communication takes place, the Data Controller engages an IT service provider as a data processor. In the case of transportation services, the data necessary for delivery (name, address, contact details) will be provided to the logistics service provider. The customer will be informed of the identity of the data processor.

Duration of Data Processing
The Data Controller retains order-related data and invoices for 8 years, while documents forming part of the general ledger extract must be stored for a mandatory period of 10 years.

III. Data Processing Necessary for Transportation Services

Scope of data processed
Name of the other party, contact details (telephone number, e-mail address), shipping information.

Purpose of Data Processing
To perform the transportation service.

Legal basis for data processing
Article 6(1)(b) of the Regulation – performance of a contract.
Article 6(1)(c) of the Regulation – compliance with a legal obligation regarding billing data (Section 169 of the VAT Act, Sections 167 and 169 of the Accounting Act).

Recipients of Data Transfers
Employees of the Data Controller in the course of performing their duties.
If online communication takes place, the Data Controller engages an IT service provider as a data processor.
In the case of transportation services, the data necessary for delivery (name, address, contact details) will be provided to the logistics service provider. The customer will be informed of the identity of the data processor.

IV. Sending of Newsletters

The Data Controller provides a newsletter service to those customers and potential customers who are interested in the services of the Data Controller. A data subject may subscribe to the newsletter by providing their data and giving consent to the processing of their personal data. You may unsubscribe from the newsletter at any time by clicking the ‘unsubscribe’ link in the emails, or by sending an email to szallitas@wuuff.taxi with the subject line ‘Unsubscribe’.

Scope of data processed
Name and e-mail address of the data subject.

Purpose of data processing
To send information related to the services of the Data Controller to the data subjects who have subscribed to the newsletter.

Legal basis for data processing
Article 6(1)(a) of the Regulation – the consent of the data subject. The data subject provides their data and consents to its processing when subscribing to the newsletter.

The Data Controller will delete the data of the data subject without delay, but no later than within 15 days after unsubscribing.

Recipients of Data Transfers
Employees of the Data Controller in the course of performing their duties.
For newsletter distribution and subscriber list management purposes, the service of Sales Autopilot LLC (registered office: 1024 Budapest, Margit krt. 31–33, mezzanine 4–5.) is used as a data processor.

Duration of Data Processing
Until the withdrawal of consent (unsubscribe) or until the purpose of data processing has been fulfilled, whichever occurs first.

V. Complaint Handling

In compliance with its statutory obligation, the Data Controller provides the right to submit complaints to its customers and other interested parties. Complaints may be submitted verbally or in writing, through any of the Data Controller’s contact details. In the case of a verbal complaint, the Data Controller will prepare a written record of the complaint. The Data Controller will process the complaint and take immediate action to remedy it. The Data Controller keeps records of all complaints.

Scope of data processed
Complainant’s name, address, place, time and manner of lodging the complaint, detailed description of the complaint, attached documents, statement of the Data Controller regarding its position on the complaint, signatures of the recorder and complainant (except in the case of telephone or other electronic complaints), place and time of recording, and the unique identification number of the complaint.

Purpose of data processing
To ensure the right to lodge complaints against conduct by the Data Controller that is considered objectionable, to document such complaints in accordance with the law, and to remedy the issues raised in the complaint.

Legal basis for data processing
Article 6(1)(c) of the Regulation – compliance with a legal obligation (Section 17/A of the Consumer Protection Act).

Recipients of Data Transfers
Employees of the Data Controller in the course of performing their duties.
The Data Controller will transfer the data to the consumer protection authority in compliance with legal requirements.

Duration of Data Processing
Three years, as required by law.

VI. Processing of Partner Contact Person Data

Scope of data processed
Name of the contact person or representative, contact details (telephone number, e-mail address).

Purpose of Data Processing
To ensure effective cooperation with contractual partners and clients.

Legal basis for data processing
Article 6(1)(f) of the Regulation – the legitimate interest of the Data Controller to ensure the continuity and smoothness of its business relationships.

Recipients of Data Transfers
Employees of the Data Controller in the course of performing their duties.

Duration of Data Processing
The data will be processed until the end of the contractual relationship or, in the case of ongoing cooperation, until June 30 of the calendar year following the termination of the cooperation (document destruction date).

VII. Cookie Management

Cookies are pieces of information that certain websites transmit to the computer of a person browsing the site, and which are used by many websites for record‑keeping purposes. The use of cookies facilitates browsing by performing certain functions, such as saving passwords, maintaining a list of potential purchases, storing the user’s personal settings on the given website, and ensuring that the user does not repeatedly see the same advertisement. Many consider the use of cookies to be an industry standard.

Our website uses cookies to improve the user experience, allowing us to recognize returning visitors.

Browsers generally accept cookies by default. However, if users do not wish to accept cookies, they may change their browser settings to reject them. It is important to note that if cookies are disabled, certain parts of our website may not function properly.

VIII. Advertising and Analytics

This website uses Google Analytics and Google Ads services.

Google Analytics:
This is a service that transmits site traffic data to Google’s servers located in the United States. Google Analytics does not identify individual users and does not associate your IP address with any other data held by Google. EuroPuppy uses the reports provided by Google to better understand website traffic and usage patterns. If you do not wish your data to be included in Google Analytics, you can download the browser add‑on provided by Google to disable data collection.

Google Ads:
Certain pages include free conversion‑tracking features. If you interact with us online, a code on the landing page helps us understand how you reached our site. Google complies with European data protection regulations under the Privacy Shield Framework.

Hotjar:
To better understand the needs of our users and to optimise our services, we use Hotjar technology. This service analyses how long visitors spend on certain pages, which links they click, and how they use the website. Hotjar uses cookies and other technologies to collect data, including the user’s device IP address (stored in anonymised form), screen size, browser information, geographic location (country only), and preferred language. Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor EuroPuppy will use this information to identify individual users. If you do not wish to participate in this type of data collection, you can find the opt‑out option here.

Facebook Pixel:
Our website uses Facebook “visitor action pixels”. This allows us to track user behaviour after they have been redirected to our website by clicking on a Facebook advertisement. This helps us measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, meaning that we cannot see the personal data of individual users. However, the data is stored by Facebook and may be linked to your Facebook account, and Facebook may also use it for its own promotional purposes in accordance with the Facebook Data Policy.
If you wish to prevent Facebook Pixel from collecting data about you or from using your data to display Facebook advertisements, you can find more information here.

Facebook also operates under the Privacy Shield Framework, ensuring compliance with European data protection laws.

3. Data Transfers to Third Parties

For the operation of certain services and functions, it is essential to share information with other users or at your request. In addition, for certain technical data analysis, processing and/or storage services, as well as for newsletter management, we may share your data with trusted external service providers. These providers are carefully selected and must comply with strict data protection and security requirements.

Under no circumstances will we transfer personal data to third parties without your explicit consent, except in cases required by law, during official procedures, or when subcontractors (e.g., accounting, courier, or postal service providers) are engaged to fulfil our contractual obligations. In such cases, subcontractors are contractually obliged to use your data solely for the purpose of fulfilling the contract. Subcontractors are not permitted to retain this data or transfer it to third parties for any purpose.

Data processor partners within the EU

SalesAutopilot (Registered office: 1024 Budapest, Margit krt. 31–33, mezzanine 4–5.)
HotJar by ContentSquare
netcup GmbH (Daimlerstr. 25, D-76185 Karlsruhe, Germany)

Data processor partners outside the EU
We do not transfer personal data to third countries, except where the data subject has expressly consented in accordance with Article 49 of the Regulation.

All of our third-country data processor partners comply with the requirements for handling, using, and storing personal data under the “Privacy Shield Framework” between the United States and the European Union, and between the United States and Switzerland. You can read more about the Privacy Shield Framework here.

Google – Privacy Shield Framework
Facebook – Privacy Shield Framework

4. Data Security Measures

The data in the Customer Database is stored on EuroPuppy’s computers and/or on the storage space of a data processor’s cloud service.

We use IT tools selected by the Data Controller and Data Processors to process, handle, and protect the data. These systems ensure that only persons with appropriate authorisation can access the data, and that they are the only ones who can record, read, transmit, modify, or delete the data. The applied technologies guarantee the integrity and security of the data throughout the data processing procedure.

The Data Controller draws attention to the fact that electronic messages transmitted over the internet may be vulnerable to certain threats that could lead to fraudulent activities, data disclosure, or data modification.

5. Your Rights

Your rights are defined by the Regulation, the most important of which are:

You may request from the Data Controller access to, rectification, erasure, or restriction of the processing of your personal data, and you may object to the processing of such personal data, as well as exercise your right to data portability.
In the case of data processed on the basis of consent, you may withdraw your consent at any time, without the need to provide a reason. Such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

You may exercise your rights by contacting the Data Controller at the contact details specified above. Upon receiving your request, the Data Controller will respond in writing without undue delay and at the latest within one month. For further information, please contact the Data Controller using the contact details provided above.

If you believe that your rights have been infringed, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (address: 1055 Budapest, Falk Miksa utca 9–11., +36‑1‑391‑1400, ugyfelszolgalat@naih.hu) or turn to a court of law. Court proceedings fall within the competence of the regional court. You may also initiate proceedings before the competent regional court according to your place of residence (a list of regional courts and their contact details can be found at: http://birosag.hu/torvenyszekek).

For more information regarding the icons used in this Notice, please read the Icon Code at www.ikonkodex.hu.

For further information, please contact the Data Controller at the contact details specified above.

Budapest, 28 July 2025